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FAQ

Frequently Asked Questions (FAQ)

We have compiled the most frequently asked questions for you and provided clear answers. Our FAQ section offers you an easy way to gain a quick overview and find the information that is most relevant to you.

Most common:

  • What happens if the company ceases to operate?
  • Can samples be used for the treatment of a family member (allogeneic treatment)?
  • Can samples be used for the owner himself (autologous treatment)?
  • Can the stored sample be used for multiple treatments?
  • Are umbilical cord blood treatments successful?
  • What is the probability of use?
  • Are treatments with MSCs from cord tissue successful?
  • How does the process work?
  • Is FamiCord Suisse available 7 days a week?
  • What happens if the samples are needed for cell therapy?
  • Why should we choose FamiCord Suisse over another company?

Stem Cells & Treatments

  • Are cord blood stem cells different from other types of stem cells?
  • Why is cord blood (and not marrow) becoming increasingly popular?
  • What is cord blood donation and how can I perform it?
  • Are umbilical cord blood treatments successful?
  • Are treatments with MSCs from cord tissue successful?
  • Can samples be used for the treatment of a family member (allogeneic treatment)?
  • Can samples be used for the owner himself (autologous treatment)?
  • Can the stored sample be used for multiple treatments?
  • What is the probability of use?
  • What happens if the samples are needed for cell therapy?

FamiCord Suisse:

  • Is the company licensed in Switzerland?
  • What other certificates and accreditations does the laboratory have?
  • Why should we choose FamiCord Suisse over another company?
  • Is FamiCord Suisse available 7 days a week?
  • What happens if the company ceases to operate?

Products:

  • What is the difference between Blood and Tissue Standard and Blood and Tissue Premium?
  • How much is stored?
  • What is an MSCs expansion?
  • What are the advantages of placental storage?
  • What is HLA typing?
  • What is the Transplant Assistant?
  • What is the Transplant Assistant Plus?
  • What is the Refund Guarantee?

Collection procedure:

  • How much in advance do I need to register?
  • What tests do I need to submit before giving birth?
  • Does the collection kit need to be refrigerated?
  • What blood tests do you perform?
  • What assurance do I have that my sample will not be mistaken for someone else’s?
  • When is cord blood collected?
  • How is cord blood collected?
  • How much umbilical cord blood is usually taken?
  • Are there any risks to my baby or to the woman in labor during the retrieval?
  • What happens if there are complications during childbirth?
  • Does the collection of cord blood affect the timing of cord cutting?
  • Are the samples transported to the laboratory on time? Is the transport a risk for the samples?
  • How often does it happen that a sample cannot be stored?
  • What happens after 25 years of storage?
  • Why do families choose to collect and store their children’s cord blood?

Payment:

  • What are the prices and when are payments due?
  • Is it possible to pay in installments?
  • Are there any additional hidden costs due to the analysis?
  • Does the health insurance company pay for the collection kit?
  • Does the health insurance company pay for the treatments?
  • What do we have to pay if the samples cannot be stored?