Subject matter

This website (hereafter, the “site”) is an internet domain of the Stemlab.

The use of this website and the services associated with the same implies acceptance by the user of these terms and conditions of use (hereinafter “terms and conditions of use”), as well as this privacy policy. In the case of certain services included and/or tools offered via the website require the acceptance by the user of these conditions, these will be placed at the disposal of the user.

On the other hand, Stemlab warns that both the content and services on this page as well as their own terms of use and the privacy policy, may be modified by the same without notice, nevertheless Stemlab will carry out the best efforts to indicate online the date of the last update.

Conditions of use

The user undertakes, including but not limited to, where user registration is required to access certain sections of the site, to provide true, accurate and complete data about his identity. In addition, the user undertakes to keep up-to-date, all personal data provided to the company, being solely responsible for false statements or inaccuracies concerning the personal information provided.

Stemlab is not responsible if the data provided is false or inaccurate.

The site should be used for legitimate purposes, in accordance with the terms and conditions of use and the privacy policy, the user cannot not use the services of the site to carry out activities contrary to the law, morals and public order. The user assumes all responsibility for damages suffered by Stemlab while owner of the domain or by third parties as a result of illegal or not permitted practices, including, but not limited to, those that consist of:

  • Perform, without prior consent from Stemlab, any manipulation or alteration of the page.Perform, without prior consent from Stemlab, any manipulation or alteration of the page.
  • Perform any act that could damage, disable, overload or deteriorate the website and the services and/or prevent the normal use by users.
  •  Introduce and/or use computer programs, data, defective files, viruses, informatics or telecommunications equipment or any other, regardless of its nature, which can cause damage to the portal, in any of the services, or in any assets (physical or logical) of information systems of the company.
  •  Violate the rights of any third party, including, but without limitation, the rights to the image, to the intimacy of private life, personal data protection, the confidentiality of communications, as well as intellectual property rights (copyright and industrial property rights).
  •  Use false IDs, replace the identity of others in the use of the site or of any of the services.
  •  Send and/or make available illegitimate content and communications on the site.
  •  Reproduce, distribute, modify or copy the contents of this website, in whole or in part, unless prior permission granted in writing by Stemlab


Stemlab performs its best efforts to ensure that the gearbox of the site will be uninterrupted and that all communications are free from errors. However, access to the website may be interrupted, including, but not limited to repairs, maintenance or the introduction of new services or for reasons unrelated to the Stemlab. Stemlab will always try that these interruptions or suspensions of services are infrequent and of short duration.

Stemlab is not responsible for the content available on the links for other internet sites, operated by third parties and the existence of these links on the site is made, if applicable, for informational purposes only. Nevertheless, Stemlab does not control or supervise the contents made available on these pages and the existence of the links does not mean that it approves and/or accepts their content and services. These other websites are not subject to these terms and conditions of use and this privacy policy, you are advised to consult the corresponding terms and conditions of use and privacy policy. If you access another website using the links provided on the site, the operators of those websites may collect your personal information. The user should make sure that he knows the privacy policies of these third party websites before providing any personal information.

Stemlab, to the maximum extent permitted by applicable law, exclude its liability for damages of any nature that may result from use of the site, its contents, as well as the damages resulting from the infringement of intellectual property rights by users and/or the lack of veracity, accuracy and updating of the contents. Responsibility cannot be demanded to Stemlab for service interruption, by inappropriate operation or the impossibility of access to the service. Stemlab is not liable for damages caused by the presence of viruses or any other harmful software that can produce alterations in the computer system of the user.

Intellectual property rights

The site as well, including but not limited to, its programming, designs, logos, text, content, information, software, clips and/or graphics, are the exclusive property of Stemlab and are protected by applicable laws on copyright and/or industrial property rights. The same applies to the compilation of all the data on the site, its layout and presentation. Any use, by any means, of the same is strictly prohibited, whether in whole or in part and always requires prior written authorization by Stemlab. The user undertakes not to carry out any act that is likely to violate the rights of intellectual property of the company or third parties, in particular, from the creators of the website and/or its licensors.

Protection of personal data

In accordance with the Portuguese law on the protection of personal data, Stemlab informs you that the personal data provided by users of the site are collected and included in a database of the company, being treated for the sole purpose of Stemlab providing services to the users and for dissemination of Stemlab’s products and services. The requested personal data are strictly necessary to provide the services in question.

Stemlab undertakes to maintain secrecy and confidentiality on personal data that are provided by the user, taking for that all necessary security measures to prevent loss, modification without consent or unauthorized access to the data, in accordance with current legislation.

The user may exercise his rights of access, rectification, cancellation and opposition, legally recognized, by sending email addressed to the company to the address

The user expressly authorises Stemlab to send him communications for dissemination of the products and services of the company. The user can inform Stemlab, at any time if he no longer wishes to receive the information referred to and oppose to the sending of the same, by sending an e-mail to this effect to the following e-mail address

Use of cookies

This website uses cookies. When browsing this website without changing the settings of his own web browser cookies, the user expressly agrees with the use of cookies by Stemlab.

Stemlab uses the term “cookies” to refer to information storage technologies and access to information stored on the user’s equipment, under the terms allowed by the EU directive on privacy in the electronic communications sector and the Portuguese legislation applicable.

Cookies are small text files, created by the website visited, which contain data. These files are stored on the user’s computer so that he can access several functions. The site uses both session cookies as other cookies. Session cookies are temporarily stored in the memory of the user’s computer while the user navigates in the website. These cookies are deleted when the user closes the web browser or after a certain time (that is, when the session times out).

The other cookies remain on a visitor’s computer until they are eliminated.

Stemlab uses cookies to learn more about how users interact with the site contents and to enhance the experience of visitors to the site.

In General, cookies store information about how users use the site, including the number of pages viewed, the place of provenance of the user and the number of visits, to improve the website and ensure that users have a good experience.

If the user wishes, he can refuse or block the cookies set, by changing the settings of his own web browser (for more information, see the help section of your web browser). Please note that most web browsers automatically accept cookies, so if you do not wish to use cookies, you may have to remove or block the cookies manually. For more information about the use of cookies in web browsers of mobile devices or on how to refuse or remove such cookies, see the manual of your mobile device. However, please note that if you refuse the use of cookies, you can still visit our site but some of the above described functions may not work properly.

Applicable law

These terms shall be governed by the provisions of the Portuguese legislation, in particular by the provisions of law No. 67/98 of 26 October 1999 on the protection of personal data, in Law No. 41/2004, of 18 August, concerning the protection of privacy in the telecommunications sector and in Law No. 7/2004, of 7 January, concerning the legal framework of electronic commerce.

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We would like to kindly inform you that the personal data provided in the form will be processed by FamiCord Suisse based in Switzerland (BusinessPark Zug Sumpfstrasse 26, 6302 Zug) for telephone contact in connection with providing information on the service.

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